Solutions 
Powerful People
Time Management
Effective time management is essential to personal and business success. When people take time to plan and prioritize, they can increase their productivity sense of personal satisfaction with their accomplishments. We’ve al heard that “Time is Money,” and employees who manage time effectively contribute positively to their organization’s bottom line.
High Payoff Hiring
It all starts with hiring the right people. The most successful organizations wait for the best individual understanding that although the process may take longer now, it will save time, money and frustration in the long run. In our High Payoff Hiring program we will show you a system to increase your chances of hiring the right individual.
Emotional Intelligence: The Pathway of Personal Success
This course teaches you the principles of emotional intelligence and gives you the opportunity to live them. It allows you to become a person who conquers life rather than a victim of life; a person who is responsible for life rather than reactive to life. The bad news is that not everyone can be beautiful, intelligent, rich or famous. The good news is that everyone learn to lead a life of emotional intelligence and thereby gain great personal satisfaction and meaning. This course is made up of eight half-day modules.
Speaking for a Lasting Impression
Throughout this program you will analyze and develop your ability to deliver presentations and become an effective speaker. You will learn the essential components of what it takes to create a lasting impression on your audience. During this program we will focus on:
• Understanding the adult audience
• Developing a dynamic delivery
• Speaking with conviction
• Presenting with purpose
• Raising Retention
Effective Communication
Regardless of size, organizations that value communications as a strategic tool recognize the value of learning about the following:
• Communicating Effectively
• Nonverbal Communication
• Listening Effectively
• Practicing Using Communication Tools and Skills.
We are confident that your completion of this module will assist you in creating an environment than no only values effective communication but also lets you leverage communication to your organization’s advantage.
Effective Supervisory Skills
Supervisors play a key role in any organization. They are responsible for creating a link between upper management and front-line employees, and have dramatic impact on employee performance and behavior. Supervisors are considered agents of their organizations, and have corresponding power and accountability. Supervisors must be able to communicate top leadership’s vision to their team members and help employees understand their role in accomplishing that vision. We are confident that your completion of this module will help you identify and develop skills that are essential to representing the organization effectively and providing leadership that makes a difference. Making the development of effective leadership skills a number one priority is a sound business decision that will have a positive impact on your organization’s bottom line.
Customer Service
High-performance organizations have realized the competitive edge that outstanding customer service provides, and dedicated to developing employees with the skills to meet the challenges of the changing marketplace. Organizations that place a high value on attracting new customers, dazzling customers with their superior service and keeping them long term, realize the role that training plays in developing their workforce. We want you to take away skills and tools that assist you in providing the type of customer service that differentiates your organization in the marketplace.
Powerful Relationships
The Trust Factor
During this program, you will learn the core elements of trust. You will have an opportunity to assess your own trustworthiness. You will learn to view others from a paradigm of trust and goodwill rather than mistrust and alienation. You will learn how to engage in vigorous dialogue and arrive at win/win outcomes. And, you will learn to play a role within your relationships in which you strengthen and contribute to development of other people.
We recognize this eight module course covers a lot of material. However, we are confident that as you practice the material you will build trust and greatly increase your effectiveness with other people.
High Performance Leadership: From Control to Empowerment
Leadership is a rich and meaningful word. It stirs up a sense of idealism, excitement, hope and courage. It is a word that inspired us to be out best. It is a work that we associate with the finest and most influential among us; people like Abraham Lincoln, Jesus Christ, Moses, Martin Luther, Winston Churchill, Mahatma Gandhi, Eleanor Roosevelt, Michael Gorbachov, and on and on. Yet perhaps most exciting is that we know you have great leadership potential. It is not necessary to change the world or become a household name to becomes a great leader. It means you can have a positive influence to those around you. It means you can create an organization founded on the vision of an ideal and that you can create conditions which encourage others to rise above mediocrity and perform at their best. Our objective in this program is that you understand the foundation principles of leadership and practice them within your organization, with people you interact with daily. It doesn’t matter whether you lead a staff of two or a nation of millions, the principles are the same – and they can be learned.
Developing High Performance Teams: What They Are and How to Make Them Work
Solid teams are the foundation of High Performance organization and developing those teams is a process that takes serious effort and consistent discipline. The purpose of this program is to build groups into High Performing teams by helping them develop each of the fundamental building blocks of a solid team, one step at a time. This seven module program is designed for teams to go through as an entire unit, module by module, so they can make decisions and commitments together. Managers or team leaders are invited and encouraged to go through this program with their tm to get to know them, support them, and help them develop sound team basics.
Skills For High Performance Teamwork
This program will bring work teams to a new level of collaboration, communication, and teamwork as they learn how to work more effectively as individuals, more sensitively at an interpersonal level, and more cooperatively as teams. It will prepare them to thrive in the fast-paced work world of increased information sharing, communication and coordination demands.
Change Management
As the workforce and customer base continues to change and evolve in both public and private sectors, in small and medium-size companies, and in corporate and entrepreneurial environments, there is an ever-growing need for effective change management. We are confident that your completion of this module will assist you in creating and environment that not only values managing change successfully, but also lets you leverage effective change management to your organization’s advantage.
Conflict Management
High Performance organizations have realized the competitive edge satisfactory conflict management provides. They are dedicated to developing employees with the skills to meet the challenges of the changing marketplace. Leaders in today’s fast-paced business world realize that one key to success is capable, motivated employees who are adept at managing conflict wherever it occurs.
The Trust Factor
During this program, you will learn the core elements of trust. You will have an opportunity to assess your own trustworthiness. You will learn to view others from a paradigm of trust and goodwill rather than mistrust and alienation. You will learn how to engage in vigorous dialogue and arrive at win/win outcomes. And, you will learn to play a role within your relationships in which you strengthen and contribute to development of other people.
We recognize this eight module course covers a lot of material. However, we are confident that as you practice the material you will build trust and greatly increase your effectiveness with other people.
High Performance Leadership: From Control to Empowerment
Leadership is a rich and meaningful word. It stirs up a sense of idealism, excitement, hope and courage. It is a word that inspired us to be out best. It is a work that we associate with the finest and most influential among us; people like Abraham Lincoln, Jesus Christ, Moses, Martin Luther, Winston Churchill, Mahatma Gandhi, Eleanor Roosevelt, Michael Gorbachov, and on and on. Yet perhaps most exciting is that we know you have great leadership potential. It is not necessary to change the world or become a household name to becomes a great leader. It means you can have a positive influence to those around you. It means you can create an organization founded on the vision of an ideal and that you can create conditions which encourage others to rise above mediocrity and perform at their best. Our objective in this program is that you understand the foundation principles of leadership and practice them within your organization, with people you interact with daily. It doesn’t matter whether you lead a staff of two or a nation of millions, the principles are the same – and they can be learned.
Developing High Performance Teams: What They Are and How to Make Them Work
Solid teams are the foundation of High Performance organization and developing those teams is a process that takes serious effort and consistent discipline. The purpose of this program is to build groups into High Performing teams by helping them develop each of the fundamental building blocks of a solid team, one step at a time. This seven module program is designed for teams to go through as an entire unit, module by module, so they can make decisions and commitments together. Managers or team leaders are invited and encouraged to go through this program with their tm to get to know them, support them, and help them develop sound team basics.
Skills For High Performance Teamwork
This program will bring work teams to a new level of collaboration, communication, and teamwork as they learn how to work more effectively as individuals, more sensitively at an interpersonal level, and more cooperatively as teams. It will prepare them to thrive in the fast-paced work world of increased information sharing, communication and coordination demands.
Change Management
As the workforce and customer base continues to change and evolve in both public and private sectors, in small and medium-size companies, and in corporate and entrepreneurial environments, there is an ever-growing need for effective change management. We are confident that your completion of this module will assist you in creating and environment that not only values managing change successfully, but also lets you leverage effective change management to your organization’s advantage.
Conflict Management
High Performance organizations have realized the competitive edge satisfactory conflict management provides. They are dedicated to developing employees with the skills to meet the challenges of the changing marketplace. Leaders in today’s fast-paced business world realize that one key to success is capable, motivated employees who are adept at managing conflict wherever it occurs.
Building Powerful Companies
Principles of High Performance
This introductory program will build a foundation for future development of your organization and give you a framework for thinking and talking about the change process at the individual, team, and organizational level. It is designed to create common experiences and a common vocabulary, and to provide tools for common understanding and cooperative organization change. It will test your thinking about how organizations should operate and challenge your assumptions about why your organization works like it does. Your trainer will introduce new modules and concepts through lecture and discussion, but you will learn by doing a variety of experiential exercises. The discussions that follow these learning exercises are important because they begin the process of common understanding and shared commitment among co-workers.
Assessing Your Organization For High Performance
This program will help you understand how your organization operates, what works and doesn’t work, what your strengths and weaknesses are, how the pieces ft together, and whether are aligned to the strategy and direction of the organization. Using the Transformation Model as a framework, the program is designed to assess seven key elements of the organization: Results, Business Environment, Strategy, Core Process, Structure, Systems, and Culture. A cross-section of the company is brought together to assess the whole organization, piece by piece, in a systematic and step-by-step process. As you complete the assessment learning process, you will be better ale to consider change solutions which address improvement of individual parts, as well as the whole organization. This learning will make change decisions easier, and ensure that future change initiatives are focused, necessary, and effective.
Developing a High Performance Strategy: Competing to Win
Strategy is the way in which an organization meets the challenges and opportunities of its environment. We define it as a set of conscious choices about how an organization will deliver value to its customers and distinguish itself from its competitors. Strategy is not a document. It is a mindset which must be understood by every member of the organization and which should guide all decision-making within the organization. It lays the foundation for tomorrow’s success while competing to win today. We believe that formulating a clear and compelling strategy is among the most important work the leaders of an organization can perform. Furthermore, it will bring a vitality and energy to an organization that will propel it well into the future.